FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
What is Buy with Prime?
Shop our site with the Prime experience you know and love: fast, free delivery and free returns on eligible items through Buy with Prime.
Where do you ship to?
The Piggy Box ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
We also ship to Canada. However, please be advised the recipient is responsible for the country's customs fees and delays.
How long does shipping take?
Shipping will vary depending on the courier selected. Please allow 2-3 days for processing. For quick and free shipping, we recommend using Buy with Prime.
Returns
How do I return an item?
For all purchases made through Buy With Prime, please follow Prime's instructions on returns. For all purchases made through this site directly, please contact us via the CONTACT page for assistance.
How long does it take to process my return?
Length of return processing will vary. Please contact us for details.
General
How do I download The Piggy Box App?
Kindly click on the applicable icon:
What is the appropriate age for The Piggy Box products?
Research shows that money habits in children are formed by age seven. Yes, seven. This is why we encourage children to learn and develop smart money habits early on. We recommend a child start using his/her piggy bank at age 4. Of course, you can plant the financial education seed starting at birth - these piggy banks make great baby shower gifts.
Are The Piggy Box products safe?
Yes! Your child's safety is important to us. All of our manufacturers are carefully vetted by us. We use premium and quality materials. The Piggy Box is compliant with the Consumer Product Safety Improvement Act (CPSIA) standards and regulations. The Piggy Box products are tested with a certified third party laboratory to confirm it conforms to the Consumer Product Safety Commission (CPSC) product safety rules.